Privacy policy
Privacy Policy
Bakd Co (“we”, “our”, “us”) operates this website and store to provide you with a seamless shopping experience (the “Services”). Our store is powered by Shopify, which enables us to offer our products and services to you.
This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from us. By using our Services, you agree to the terms outlined below.
Information We Collect
We collect personal information to provide and improve our Services. This includes:
- Contact Information: Name, shipping/billing address, phone number, email
- Payment Information: Card details, transaction details (processed securely via third-party providers)
- Account Details: Username, password, preferences
- Order Information: Products viewed, added to cart, purchased, returned, or exchanged
- Communication: Messages or queries you send to us
- Device & Usage Data: IP address, browser type, and how you interact with our website
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Manage your account and preferences
- Provide customer support
- Improve our website, products, and user experience
- Send updates, offers, and marketing communications (you can opt out anytime)
- Prevent fraud and ensure security
Sharing Your Information
We only share your information when necessary, including:
- With Shopify and trusted service providers (payments, shipping, analytics)
- With marketing partners for advertising (where permitted)
- When required by law or to protect our rights
Shopify
Our store is hosted on Shopify. Your data may be processed by Shopify to help operate and improve the platform. You can review Shopify’s privacy practices on their website.
Cookies & Tracking
We use cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze site traffic.
Data Retention & Security
We retain your information only as long as necessary to provide our Services and meet legal obligations. While we take reasonable steps to protect your data, no method of transmission is completely secure.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Opt out of marketing communications
To exercise these rights, contact us using the details below.
Returns & Hygiene Policy
As a clothing brand, we maintain strict hygiene standards.
We do not accept returns or exchanges on garments that have been used, worn, washed, or altered.
To be eligible for a return or exchange, items must be:
- Unused and unworn
- In original condition
- With all tags intact
- In original packaging
We reserve the right to reject any return that does not meet these conditions.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
Children’s Privacy
Our Services are not intended for individuals under the age of majority. We do not knowingly collect data from children.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
Contact Us
For any questions or requests:
Email: support@bakdsupply.com
Address: South Extension Part 2, B-10 First Floor, New Delhi, DL, 110049, India